At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Global Training Manager
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Your role and responsibilities In this role, you will have the opportunity to design, develop, and deliver technical training in person or remotely to participants across the globe. Each day, you will prepare highly qualified ABB and Channel Partner service personnel worldwide, ensuring they are confident in their product knowledge and their ability to commission, service, and maintain Critical Power systems professionally and safely. Your focus will be on HiPerGuard MV UPS, UPS, STS, PDU, PCS, and Battery Systems. You will also showcase your expertise by guaranteeing excellent customer service and securing a high level of customer satisfaction through training.
The work model for the role is: hybrid
In this role, you will contribute to the Critical Power business line in the Electrification Smart Power division and be based in Quartino, Switzerland. The main stakeholders that support the development and delivery of training are Service, Product Management, Project Management, Engineering, and Sales.
You will be mainly accountable for:
Preparing and delivering training courses in the classroom or on-site
Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
Supporting the Field Service team and other teams/units, when necessary, by applying your technical expertise to support-related tasks and responsibilities.
Supporting course administration by coordinating arrangements and responding to enquiries and requests related to training courses.
Our team dynamics You will join a dynamic, motivated, and high-performing global team where you can thrive.
Qualifications for the role
Bachelor's degree in Electrical Engineering or a related field preferred and a minimum of 3 years of professional experience in service operations, training, engineering, testing, or power quality, with a strong background in electrical and electronic systems.
Experience in the power protection field, with roles in Training, Service, R&D, or Sales. Hands-on experience with power protection equipment is desirable.
Additional qualifications or certification in adult education or training delivery are preferred.
Ability to learn, understand, and apply new technologies.
You enjoy working with methodologies for facilitating adult learning and communication. You are self-motivated, possess strong communication skills, and are passionate about fostering effective interpersonal relationships.
You are comfortable communicating in English.
Ability to travel (approx. 20%)
More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
The recruitment process is led by talent partner, Ece Özen, ABB Switzerland Ltd.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
