Dexory builds autonomous robots that give warehouses real-time inventory visibility. Our robots operate across some of the world's largest logistics sites, and our field service team keeps them running at peak performance. As we scale our deployments globally, we're building out the infrastructure behind the robots, and that includes this role.
We have a newly created opportunity at the heart of our service operation. As Parts & Stock Coordinator, you'll own the full parts and stock function for the service team, making sure the right parts are in the right place at the right time, everywhere we operate. You'll work closely with our field engineers, Procurement, and Production, and be trained directly on the Dexory robot fleet so you understand not just the part numbers but what each component does and why it matters.
There is a requirement to be onsite in Wallingford for 5 days a week.
Key Responsibilities
- Act as the single point of contact for all service parts requests across every region, covering intake, sourcing, fulfilment, and delivery.
- Review upcoming engineer work orders in advance and prepare kits proactively, so engineers arrive on site ready to work.
- Collaborate with Procurement and Production to source and stage parts ahead of scheduled visits.
- Manage minimum stock quantity (MSQ) thresholds for critical components, ensuring stock is replenished before it becomes a problem.
- Run routine stock reconciliation across all storage locations to maintain accurate inventory records.
- Own the decommissioned-parts process, including testing, grading, and routing units to service stock, resale, or disposal.
- Coordinate outbound parts shipments to the US and other regions.
- Track parts costs per robot and per work order to support data-driven decisions on stocking and repairs.
What we need from you
- Experience in a parts coordination, stock control, logistics, or supply chain role.
- Comfortable with inventory management systems (Katana, MRPEasy, or similar).
- Proactive and organised, someone who works ahead of the team rather than reacting to it.
- Strong attention to detail and clear communication across technical and non-technical teams.
- Comfortable in a fast-moving environment where priorities can shift.
Desirable Skills
- Background in a technically complex parts environment such as automotive, aviation, or aerospace.
- Familiarity with MSQ or reorder-point stock management.
- Experience managing international shipments or export logistics.
Benefits
Starting from the interview process and continuing into your career with us, you'll be working by our four Operating Principles:
- Performance: high standards, outstanding results
- Impact: big challenges, bigger results
- Commitment: all in, every time
- One team: one mission, shared success
Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fuelled by a passion to redefine what's possible. We'll look to you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.
You'll also receive
- Private healthcare via Bupa with 24/7 medical helpline
- Life insurance
- Income protection
- Pension: 4+% employee with option to opt into salary exchange, 5% employer
- Employee Assistance Programme — mental wellbeing, financial and legal advice/support
- 25 holidays per year
- Full meals onsite in Wallingford
- Fun team events on and offsite, snacks of all kinds in the office
AAP/EEO Statement
Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note: We are unable to provide sponsorship or relocation for this role.
