At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Local Division Manager Traction Germany
__
The work model for the role is: #LI-Hybrid
Key responsibilities
In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.
You will be mainly accountable for:
Actively support Frontend Sales (including telephone customer contact) and serve as the point of contact for our service contract customers
Create service offers for spare parts, upgrades, and retrofits/obsolescences
Manage modernization projects (retrofits)
Participate in contract negotiations (service contracts, framework agreements)
Collaborate closely with relevant departments such as Repair Center, Logistics, Warehouse, Shipping, Sales, and Project Management
Ensure the resolution of customer inquiries and provide support in case of necessary escalations
Foster positive customer experiences, keep customers informed, and address uncertainties
Work with and utilize Salesforce as a sales tool
You will join a dynamic team, where you will be able to grow.
Qualifications for the role
Technical education, ideally with professional experience or a technical degree
Knowledge in the (customer) service area, ideally supplemented by practical experience, is advantageous
An agile and proactive approach, with a proven ability to take responsibility for customer issues
Technical understanding is desirable, preferably in the field of drive technology
A team-oriented, solution-driven work style
Excellent written and verbal communication skills in both German and English
Benefits
Retirement Plan
Flexible work practices
Learning & development offering
Daycare subsidy for childcare under the age of 3
Personal coaching offers
Please note: in the case of equal suitability, people with severe disabilities and their equals are given preference.
ABB AG
+49 (0) 621 381 3500
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
